TICKETS

    • When do tickets go on sale?
    • Tickets for the following year go on sale immediately after the festival. More info
    • What do tickets cost?
    • Tickets are priced in tiers. Please follow the link for current prices. More info
    • Where and how do I buy tickets?
    • Tickets are available through the End of the Road website. More info
    • How do I pay?
    • Payments will be accepted via paypal, cheque or bank transfer. More info
    • How will I know if I have a ticket or not?
    • A confirmation email will be sent to your email address followed by your e-tickets closer to the festival. More info
    • How do I get camper van / caravan / trailer-tent tickets?
    • These can all be purchased at the time of purchasing your admission tickets. More info
    • I’m under 18, can I buy a ticket?
    • Yes, providing it’s within a transaction also purchasing an adult ticket. More info
    • Do children 12 and under need tickets?
    • Do I need a ticket for my baby?
    • Can I buy a day ticket to the festival?
    • No, we only offer full weekend tickets. More info
    • What if I live outside the UK?
    • You are also able to purchase tickets to the festival. More info
    • What do I do if there are problems with the transaction?
    • How and when will tickets be distributed?
    • Tickets will be distributed via email closer to the Festival. 2019 details TBC.  More info
    • What do I do if I’ve bought a ticket – but it hasn’t arrived yet!
    • Don’t panic! We won’t be sending these out until closer to the festival. 2019 details TBC. More info
    • Can I cancel, return of defer my tickets?
    • No, End of the Road have a strict no-refund policy. More info
    • But I bought a ticket and now I can’t go – what shall I do?
    • Resell through our approved / official reseller. More info
    • Can I leave tickets for friends to collect at the box office?
  • No. Please ensure your friends have their tickets printed prior to arriving on site. More info

GETTING TO THE FESTIVAL

    • How do I get to the festival?
    • You can catch a bus, train, lift share or drive to the site. More info
    • How do I get from the train station to the festival site?
    • If I arrive via public transport at a time when there is no shuttle bus – what are my options?
  • There are a number of local taxi companies available. More info

ON ARRIVAL

    • When can I arrive on site? What hours are the gates open?
    • Thursday 3pm to 11pm, Friday 8am to 11pm, Saturday 8am to 11pm, Sunday 8am to 6pm (the Box Office will remain open until 10pm). More info
    • Do I need to exchange my ticket for a wristband?
    • Yes, this will permit you entrance to the festival site. More info
    • What ID do I need to get into the Festival?
    • A debit or credit card is suffice for any ticket queries. If for proof of age, a PASS card, driving licence or passport is required. More info
    • Once I arrive, is the site easy to get around?
    • Yes, signage is displayed around the site supporting the site map included within the programme. More info
    • I have a camper van/caravan/trailer-tent where do I camp?
  • You will be directed to your designated camping field on entering the festival gates. Please ensure a campervan pass has been purchased in advance from our website.  More info

THE FESTIVAL SITE

    • What can’t I bring to the festival?
    • More info
    • Are there any power points available for live-in vehicles?
    • We are coming as a family, is there an area for us?
    • Yes, this is the closest campsite located near the car parks and wristband exchange. More info
    • If I have a disability is this event suitable for me?
    • Disabled parking and camping areas are available. We also offer one free carer ticket to DLA holders. More info
    • I don’t have a tent, can I hire one?
    • Yes. Luxury and basic packages are available. More info
    • Can I bring my pet?
    • No. Only guide dogs and assistance dogs are permitted. More info
    • Can I bring in my own alcohol?
    • Yes. Please note no glass is permitted on site. More info
    • Can I bring food into the festival?
    • Can I BBQ?
    • Can I get cash out at the festival?
    • Yes, machines will be situated in the main village. More info
    • Drugs?
    • No, both illegal and legal highs are not permitted and your stay with us will be short. More info
    • Is it okay to bring my own sound system / stereo?
    • No, please try to keep campsite noise to a minimum. More info
    • What does ‘leave no trace’ mean?
    • We believe in leaving the land the way that it was when we arrived.
    • Is there any lock up service for valuables?
    • Yes this is located within General Camping. More info
    • Where will I find lost property?
    • Lost property will be located at the information point, near Gate C. More info
    • And who can I contact after the festival for lost property?
    • Are flags or lanterns permitted?
    • No. More info

AFTER THE FESTIVAL

    • When do I have to leave on Monday?
    • All visitors must leave the site by midday.
    • Who do I contact about Lost Property?
    • Please email us with a detailed description of the item and where you last had it.
    • How do I give my feedback to the organisers?
    • How can I report any crime after the event?
    • Please contact the Police by dialling 101.
    • I have an issue with my Early Bird ticket.
    • Please contact us if you have any issues with your purchase, however, the Early Bird sales period will be extremely busy for us so please expect a delay.

TAKING PART

    • How can I get involved in Stewarding / Volunteering at the festival?
    • How can I play at the festival?
    • An application is process is open between January and March. More info
    • I’m a comedian, how can I get a slot at the festival?
    • Over the years we’ve had some wonderful comedians, and we have many more waiting in the wings; because of this there is no longer an open application process for booking comedians.
    • I am a trader / caterer – how do I apply to trade at the festival?
    • You can apply to be a trader online. Catering is by invitation only. More info