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CUSTOMER ENQUIRIES

For all public ticket enquiries please email endoftheroad@theticketsellers.co.uk

For all enquiries relating to Accesibility and Local Residents tickets, you can email tickets@endoftheroadfestival.com

DEPOSIT SCHEME

Deposit tickets become available as soon as Early bird tickets sell out. You will need to pay the remaining balance by 3 May 2023.

• From Tier 2 onwards, adult and youth tickets can be secured by payment of a £55 deposit.
• Tiers don’t refer to access at the festival. There are no VIP sections and no areas to which different tiers afford you access above the other. Tiers only refer to the price you pay for the festival and general/family/quiet camping.
• Child and campervan tickets are not available on the deposit scheme: they have to be paid for in full.
• A booking fee will be charged on all new orders. There is no P&P because we send out e-tickets.
• E-Tickets will be sent out closer to the festival.
• The balance owing can be paid any time (see below) but must be settled by 3 May 2023

PURCHASE INFORMATION

If you are 17 or under you will only be granted admission to the festival if you are accompanied by a guardian/parent/adult who is 21+. You will need to buy a ticket that is appropriate to your age. Photo ID may be requested at the ticket gates (and in the bars) for anyone who appears to be under 21 years of age.

Children 12 and under (including infants!) do need tickets and pricing can be found here.  Children must be accompanied by an adult/parent. Our licence specifies a maximum number of bodies on site, and no matter how young or old – everybody counts! So even if your baby is only 1 week old – you would still need to purchase a free ticket in advance. Please note that there are a limited number of free child tickets: we advise you to book early to avoid disappointment.

There are no day tickets available for End of The Road.

Our Terms and Conditions can be found here.

RECEIVING YOUR TICKETS

When purchasing online you will be sent a confirmation email (please check your Spam folder if it is not in your Inbox). Your actual e-ticket will be sent nearer the festival.

How Will I Know How Much to Pay?

The amount of your second payment (balance) and the deadline to make the payment are confirmed in the ticket description upon purchase. After purchase, you’ll be able to check the payment amount and deadline from your TicketSellers account. To log in, click here.

How to Make the Second Payment (Balance)

The balance needs to be paid manually from your TicketSellers account before the deadline. To log in, click here. If you have more than one ticket, you can select how many tickets you want to pay off. Once you’ve made the selection, proceed to payment, then enter your payment details and confirm. Ticket barcodes will be sent out closer to the event date, and will also be available in ‘My tickets’ on your account.

What happens if I don’t complete the payment?

If you don’t make payment of the balance by the due date, the ticket is lost and void. Tickets are non-refundable unless the event gets cancelled or postponed.

Reminders

We will send a reminder email as the deadline approaches, but it is your responsibility to make sure the payment is made before the deadline. The system is dependent on having your correct email address, so if you don’t receive a confirmation email within 30 min of buying your deposit ticket(s), please get in touch with TicketSellers. You can also update your details from ‘Update my personal details’ on your TicketSellers account here.

I can’t go to End of the Road 2023 anymore, what can I do?

As outlined in the festival’s Terms & Conditions, orders are non-refundable. However, your can visit our official ticket resale scheme – with details to be announced in 2023 – where you can try to sell your ticket(s). Note that any tickets found to have been resold through a medium other than our official resale platform, will not be honoured by the festival.

Purchase Information

We accept payment via debit/credit card (Visa and Mastercard).